Content Recovery Specialists
of East San Antonio, Texas
In East San Antonio, Texas and surrounding areas, we provide expert restoration services for both personal and commercial belongings, utilizing advanced technology, superior service, and a team of highly trained professionals.
With cutting-edge equipment, exceptional service, and experienced specialists, we proudly serve East San Antonio, TX and the surrounding communities. We offer comprehensive personal and commercial content restoration.
About CRS
Your Trusted Packout Partner
Restoring Lives & Memories
Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.
CRS of East San Antonio
Meet the Owner
Contents Are Our Top Priority
We strive to provide top-quality service with high ethical standards. to build long-term relationships by dedicating ourselves to serving our community.
Matthew Sledge
Owner
Missy Sledge
Owner
I was born and raised in San Antonio. I attended UTSA for business, but decided to pursue a career in Music. I had a band for 5 years, then attended audio engineering school in Austin, TX. After 10 years in the music business, I started working for Frost Bank in San Antonio. I worked with the bank for 7 years before joining the CRS family. We look forward to this new venture, which will help people through difficult situations.
Born and raised in the Rio Grande Valley. I moved to San Antonio to pursue higher education.Found her new home in San Antonio with an appreciation of the culture in the city and the surrounding areas. While in school, I worked in retail and quickly rose to management positions. After school, I was the Central Regional Manager of the country for Johnny Was, and opened 15 stores and oversaw their development. After a career shift, I went into a recruiting role and was there for 2 years. I went back to managing a retail store since hospitality is in my nature. I truly get joy from enriching people’s lives.
About Contents Restoration
What We Restore
Time is of the Essence
The effects of fire, smoke, and water damage continue to affect belongings even after the initial event. In East San Antonio, soot and ash can cause discoloration, water and moisture can destroy electronics, and wood can quickly warp or crack. We specialize in restoring a variety of personal property back to its original state.
- Photos & Artwork
- Electronic Devices
- Hard & Soft Furniture
- Toys & Games
- Clothing & Uniforms
- Machining & Tools
- Kitchenware
- Jewelry
Restoration Solutions
We Have You Covered
Time to Get Your Life Back
We treat belongings with the respect and care they deserve. In East San Antonio, Texas, we use the latest restoration technology to protect and recover damaged contents.
If you’ve had damage to your home and personal belongings, here are some things to keep in mind:
WHAT YOU SHOULD KNOW?
- In smaller fires, content and structure cleaning should be the first task to address
- Soot and fire extinguisher dust left on items can “etch” the items making them unrestorable (when touching items wear gloves to lessen etching)
- If you are living in the home, breathing in the soot floating in the air can be bad for your health
- We also will assist with any duct cleaning needed to clean the air system.
WHAT YOU SHOULD KNOW?
- Contents normally need to be addressed first after the home has been secured and released from fire investigators
- This allows for the restoration companies and adjusters to have a clear picture of the extent of structural damage
- The longer items are covered in soot and water, the lesser the chance for restoration
- Removing items creates a safer environment for crews
- For non-restorable items, we will photo inventory every item in an easy-to-read report for you to share with your insurance company.
WHAT YOU SHOULD KNOW?
- We use state-of-the-art inventory software to create a comprehensive digital inventory all of your items
- All of your contents are categorized by type and room for organization
- Detailed item information is recorded (brands, model numbers, and serial numbers)
- Inventory is taken onsite as we safely pack your belongings for transport to our facility
- All items are detail cleaned, deodorized, repacked and stored in our secure facility for safekeeping while your home is repaired.
WHAT YOU SHOULD KNOW?
- We will also create a list of non-restorable items also known as non-salvageable or total-loss items
- This list will come in an Excel spreadsheet format as well as a PDF report with photos, serial numbers, and model numbers of each item
- Our attention to detail ensures everything is cataloged properly down to your favorite ink pen
- Reports are easy to navigate for you and your carrier to determine the value for your belongings.
WHAT YOU SHOULD KNOW?
- Water damage to contents can quickly grow microbial growth and mildew
- Wood furniture can quickly warp beyond repair and irreplaceable documents can deteriorate
- Non-salvageable items will be documented for your insurance company
- Removing items will help facilitate a quicker, safer repair process for your structure
WHAT YOU SHOULD KNOW?
- Microbial growth can be very hazardous to you and your families health
- Often times microbial growth in structures is addressed but contents is overlooked in the remediation process
- Packing out of unaffected contents lessens the risk for cross contamination
- Packing out of affected contents assists for quick remediation as well as helps facilitate quicker repairs
The CRS Process
Stages of Content Restoration
Assessment
We assess the damage to all impacted contents while determining which items can and cannot be salvaged.
Inventory
Our specialized in-house staff utilize cutting-edge software to photograph & document all items while they are being packed to ensure a thorough and accurate inventory of all belongings.
Packout
Our packing methods ensure the safe & thorough packing of all contents from the damaged property for safe transport back to our facility.
Cleaning / Restoration
We employ our specialized/proprietary cleaning methods to detail clean, deodorize and restore contents to their pre-damaged condition.
Secure Storage
Our content restoration facility boasts state-of-the-art technology and provides a safe, clean, & controlled environment for the entire restoration process.
Packback
Our team will bring belongings back to the property & even assist with unpacking.
WHAT CUSTOMERS SAY
When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!
Get In Touch!
Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.