Content Recovery Specialists
of Toledo, Ohio
We provide trusted content packout and restoration services for both residential and commercial properties in Toledo, Ohio and surrounding areas, using specialized equipment, skilled professionals, and efficient recovery methods.
Our team supports comprehensive content packout and restoration efforts throughout Toledo, Ohio and surrounding areas, delivering high-quality service through advanced technology and streamlined processes.
About CRS
Your Trusted Packout Partner
Restoring Lives & Memories
Content restoration is the restoration of valuable personal property and goods that have been damaged in a flood, fire or other tragedies.
CRS of Toledo
Meet the Owner
Your Belongings Are Our Top Priority
At Content Recovery Specialists (CRS), we restore items impacted by fire, water, or other damaging events in Toledo, Ohio and surrounding areas, helping maintain their condition and functionality.
Melissa Hartmeyer
Owner
My career began as a corporate retail buyer, where I gained valuable insight into consumer behavior, operations, and vendor partnerships. For the past three years, I’ve served as Vice President of Sales in the home décor industry, where I’ve successfully expanded our business nationwide. Working closely with both buyers and franchise leadership has given me a unique perspective on building lasting relationships and driving results.
I hold a Bachelor of Science in Communication from Eastern Michigan University, with a major in Organizational Communication and minors in Marketing and Psychology. Throughout my career, I’ve been known for my ability to connect with people, develop strong teams, and create growth strategies that deliver results. I’m excited to bring these skills to the content recovery industry, where helping families recover from loss is both meaningful and rewarding.
I’m hands-on in every aspect of my CRS business, from marketing and operations to hiring and training my team. My long-term vision includes mentoring my nephew as a successor and expanding into multiple territories across Michigan and Ohio. Integrity, reliability, and community involvement are values I hold close, and they align perfectly with CRS’s mission of serving families with compassion and professionalism.
Outside of work, I enjoy spending time with my family, my doggo, and exploring new opportunities for personal and professional growth. I look forward to helping homeowners and insurance partners by delivering the highest standard of content recovery services.
About Contents Restoration
What We Restore
Time is of the Essence
Contents can suffer continued harm long after the initial incident. Soot may discolor materials, moisture can damage electronics, and wood may quickly warp. Our team is equipped to handle a wide variety of content restoration needs.
- Photos & Artwork
- Electronic Devices
- Hard & Soft Furniture
- Toys & Games
- Clothing & Uniforms
- Machining & Tools
- Kitchenware
- Jewelry
Restoration Solutions
We Have You Covered
Time to Get Your Life Back
We take a careful and professional approach to every item we restore. When contents hold financial, functional, or emotional value, timely intervention can prevent long-term damage.
In Toledo, Ohio and surrounding areas, our services include:
WHAT YOU SHOULD KNOW?
- In smaller fires, content and structure cleaning should be the first task to address
- Soot and fire extinguisher dust left on items can “etch” the items making them unrestorable (when touching items wear gloves to lessen etching)
- If you are living in the home, breathing in the soot floating in the air can be bad for your health
- We also will assist with any duct cleaning needed to clean the air system.
WHAT YOU SHOULD KNOW?
- Contents normally need to be addressed first after the home has been secured and released from fire investigators
- This allows for the restoration companies and adjusters to have a clear picture of the extent of structural damage
- The longer items are covered in soot and water, the lesser the chance for restoration
- Removing items creates a safer environment for crews
- For non-restorable items, we will photo inventory every item in an easy-to-read report for you to share with your insurance company.
WHAT YOU SHOULD KNOW?
- We use state-of-the-art inventory software to create a comprehensive digital inventory all of your items
- All of your contents are categorized by type and room for organization
- Detailed item information is recorded (brands, model numbers, and serial numbers)
- Inventory is taken onsite as we safely pack your belongings for transport to our facility
- All items are detail cleaned, deodorized, repacked and stored in our secure facility for safekeeping while your home is repaired.
WHAT YOU SHOULD KNOW?
- We will also create a list of non-restorable items also known as non-salvageable or total-loss items
- This list will come in an Excel spreadsheet format as well as a PDF report with photos, serial numbers, and model numbers of each item
- Our attention to detail ensures everything is cataloged properly down to your favorite ink pen
- Reports are easy to navigate for you and your carrier to determine the value for your belongings.
WHAT YOU SHOULD KNOW?
- Water damage to contents can quickly grow microbial growth and mildew
- Wood furniture can quickly warp beyond repair and irreplaceable documents can deteriorate
- Non-salvageable items will be documented for your insurance company
- Removing items will help facilitate a quicker, safer repair process for your structure
WHAT YOU SHOULD KNOW?
- Microbial growth can be very hazardous to you and your families health
- Often times microbial growth in structures is addressed but contents is overlooked in the remediation process
- Packing out of unaffected contents lessens the risk for cross contamination
- Packing out of affected contents assists for quick remediation as well as helps facilitate quicker repairs
The CRS Process
Stages of Content Restoration
Assessment
We assess the damage of impacted contents while determining which items can and cannot be salvaged.
Inventory
Our internal team uses industry-leading software to document and photograph each item during the packing phase, ensuring a well-organized and accurate inventory.
Packout
We use protective packing procedures to secure items and ensure their safe transport to our restoration facility without risk of additional damage.
Cleaning / Restoration
Specialized cleaning, deodorizing, and restoration techniques are applied to recover items to a condition as close to pre-damage as possible.
Secure Storage
Our facility features advanced restoration technology in a clean, secure, and climate-controlled environment to ensure the highest level of care during the recovery process.
Packback
After the restoration is complete, we return items to their original location and assist with unpacking to ensure a smooth transition back into the property.
WHAT CUSTOMERS SAY
When our customers come to us, many feel that their most precious belongings have been ruined forever, but we show them that is not the case!
Get In Touch!
Whether you need assistance with our products or services, or just want to learn more about what we offer, we are always here to serve you. Don’t hesitate to reach out to us and let us help you find the solutions you need.