
Our National Sales Director, Michael Cowden, attended the ACCESS National Conference down in Orlando, Florida. ACCESS is “the event built for contractors, carriers, and vendors. Get industry insights, make game-changing connections, and experience ACCESS like never before.”
Here are some words about the conference directly from Michael:
“ACCESS 2026 in Orlando was an incredible experience and honestly may have been one of the best conferences I’ve attended yet.
It was great spending the week networking with restoration leaders, carriers, technology partners, and executives from across the industry while continuing to strengthen relationships for CRS nationally.
One of the biggest highlights was hearing Jonathan Miko present Altimeter’s “Friction Report” — an eye-opening look at where the claims and restoration industry is headed and the importance of communication, ownership, efficiency, and reducing friction throughout the customer experience.
The conversations throughout the week reinforced how important professional contents handling and coordination have become within the overall claims process, and it was exciting to see how closely CRS aligns with many of the operational themes being discussed on the national stage.
From golf outings and networking receptions to Universal Studios, Andretti’s, panel discussions, and time spent working the CRS booth, the week was packed with valuable conversations and relationship building.
Very thankful for all the time spent with the Altimeter team and other industry leaders throughout the event. Looking forward to what this next year brings and continuing to grow the CRS brand nationwide.”
View some of the photos taken over the weekend!










